FAQ

The machine comes with one year warranty. If any of the parts were broken (not by man-made) during the warranty year, we will replace the new one to you for free. The warranty will begin after we received the B/L.

Q: Are you trading company or manufacturer?

A: We are factory, and we can offer you customized service according to your requirement.
Q: How long is your delivery time?

A: 1-3 days in general, or 3-7 days if the goods are not in stock. It is according to the quantity.
Q: What about your warranty?

A: Our warranty is 1 year, all machine parts can be replaced for free within 1 year if broken (not including man-made).
Q: What is your terms of payment?

A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance, balance before shipment.
Q: Is there any installation direction after we received the machine?

A: Yes, we have a professional technical team and warm after-sale service. We will help you solve the problem you meet during the installation or packing production in time.

Q: Is there any insurance to guarantee my order from your company?

A: We are Verified Supplier on Alibaba, your payment are all ensured by trade assurance.